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Return policy

The products purchased on the website, are subject to the regulations on the sale of consumer goods. The delivered products comply with the characteristics illustrated on-line in the relative descriptive and technical sheets. MANFERDINI s.r.l. does not apply different warranties to products, including in terms of methods and timing with respect to those established by the manufacturer. Transport costs are charged to the customer. The guarantee does not cover collateral activities (assembly) to the supply of the part. The responsibility of MANFERDINI s.r.l. it is limited to the replacement of parts and cannot be extended to any other consequence or damage deriving from the supply. Defective parts will be replaced due to poor quality of the materials or their workmanship if the manufacturer recognizes the defect, if he does not recognize it, all costs deriving from this management will be charged to the customer.

The guarantee of the parts is void if there are defects, tampering with the assembly, additional and / or arbitrary machining of the parts. Any returns must be requested by filling in the appropriate form that can be downloaded from the website within 8 days of receipt of the goods. Returns will not be accepted after 5 days from the date of authorization to return. Always insert the return transport document inside the package Returning the goods to MANFERDINI s.r.l. must be requested in writing within 8 days of receipt. Returning goods is possible if they do not comply with the order. Returns must always be authorized in writing. Returns are not accepted without regular DDT and our written authorization. The goods to be returned must be in perfect condition, in their original packaging and shipped to the SHIPPLE ASSIGNED to the warehouse indicated on the return authorization unless otherwise agreed in writing. The seller reserves the right not to accept returns if the products are without their original packaging or tampered with or are products not regularly managed by the warehouse. If the return is generated for reasons attributable to the customer, the seller reserves the right to apply a devaluation of the returned product equal to a minimum of 15% of the (return) price as a reimbursement of the expenses incurred for the management of the same, with a minimum € 10.00 per return, plus the cost of transport from the customer to MANFERDINI srl and from MANFERDINI s.r.l. to the supplier. Returns for electrical parts are not accepted. After the return, a credit note will be issued. The acknowledgment of the credit note will take place after the material has been paid by the customer and after the acknowledgment of the amount by our supplier to MANFERDINI s.r.l. The material, even if returned, must be paid in the same way, a refund will then follow in the manner described above.


In the event of total or partial non-payment of the purchase price of the Manferdini s.r.l. reserves the right to declare pursuant to and by effect of art. 1456 of the civil code terminated this contract.


For any complaint or clarification, the customer must contact the number 051723258 - 051723520 - 051723003 Int. 3 Ricambi or the e-mail address